Privacy Policy

1. What This Policy Covers

This privacy policy applies to the Atlas Billers website at atlasbillers.com and any related communications you receive from us. If you are an Atlas Billers client, the handling of your service data — including any protected health information (PHI) — is governed by your separate service agreement and Business Associate Agreement, not this policy. This policy covers website visitors only.

2. Information We Collect

What you provide

When you fill out our contact form or request a consultation, we collect the information you submit, which may include your name, email address, phone number, and practice name.

What we collect automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, device information, pages you visit, time spent on those pages, and the website that referred you to us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Follow up on consultation requests
• Improve our website and understand how visitors use it
• Analyze website traffic and usage patterns
• Send you information relevant to your inquiry

4. SMS/Text Messages

If you provide your phone number through our contact form or other communications, we may send you service-related text messages such as appointment confirmations or follow-ups on your inquiry. Providing your phone number is not required to use our services. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message.

5. What We Don't Do

We want to be clear about what we don't do with your information:

• We don't sell your personal information to anyone
• We don't share your contact information with other companies for their marketing purposes
• We don't use your information for purposes unrelated to Atlas Billers

6. When We May Share Information

We may share your information in the following limited circumstances:

• Service providers: We work with trusted third parties who help us operate our website and business, such as form processing and analytics providers. These providers only access your information as needed to perform their services for us.
• Legal obligations: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: If Atlas Billers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. HIPAA & Client Data

Atlas Billers is a HIPAA-compliant organization. Protected health information we handle as part of our billing services is governed by separate Business Associate Agreements with our clients — not by this website privacy policy. The information described in this policy is limited to what we collect from website visitors and prospective clients through this site.

8. Cookies

We use cookies and similar technologies for website analytics and basic site functionality. These help us understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings. Disabling cookies may affect some site functionality.

9. Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at [email protected] and we will respond promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.

11. Contact

If you have questions about this privacy policy or how we handle your information, please contact us at [email protected].